Excerpt: "Snowden’s saga has inspired numerous accounts, among them Mark Hertsgaard’s book Bravehearts. Hertsgaard, a journalist, undertook numerous interviews with key figures concerning Snowden’s disclosures. One of Hertsgaard’s important stories is about Tomas Drake, like Snowden an NSA whistleblower. Drake followed the official procedures for reporting his concerns about computer security within the NSA and, as a result, was arrested and threatened with a lengthy prison sentence. Snowden learned from Drake’s experience: reporting problems internally was probably not going to be effective."